Privacy Policy

Introduction

At Artudatech® Bike, Electric Scooter (artudatechbike.shop), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website or purchase our products or services.

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By visiting our website, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our website and any information you provide on our website remain subject to the terms of this Privacy Policy and our Terms of Use.

What Information Do We Collect?

Information You Provide Directly to Us. When you visit or make a purchase from our website, we may ask you to provide personal information to process the transaction or request. This may include your name, email address, phone number, billing address, shipping address, payment information, comments, product reviews, and any other information you choose to provide.

Automatically Collected Information. When you access or use our website, we automatically collect information sent to us by your computer, mobile phone, or other device. This information may include your IP address, device ID, cookie data, and information about the browser or device you’re using to access our website.

Analytics Information. We use third-party analytics tools like Google Analytics to collect and analyze information about the use of our website. These tools help us understand how our website is performing and how visitors interact with the site. The information collected includes IP address, device ID, browser type, operating system, referral URLs, length of visit, page views, website navigation, and more.

Information from Other Sources. We may receive information about you from other sources and third-party partners. For example, if you access our website through a third-party site or sign in using a third-party service, we may collect information from that site or service.

How Do We Use the Information We Collect?

We use the information we collect for a variety of purposes, including:

  • Processing orders and returns
  • Communicating with you about your orders and purchases
  • Responding to your requests and questions
  • Improving our products, services, and website
  • Sending marketing and promotional materials about our products only with your consent
  • Conducting research and analysis to improve our business
  • Preventing fraudulent transactions and enhancing security
  • Handling legal disputes and compliance
  • Consider aggregate data for internal reporting and analytics

When Do We Disclose Your Information?

We will not share your personal information with third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with third party service providers who help us operate and manage our business. This includes website hosting, order fulfillment, payment processing, marketing, analytics, customer service, fraud prevention, legal services, and more. These service providers are only provided with the information they need and are required to protect your data.
  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or enforcement authorities. This includes responding to court orders or subpoenas.
  • Protect Our Business: We may disclose your information to protect our business, customers, and legal rights. Examples include preventing fraud, protecting security, enforcing our terms, managing risk exposure, and protecting property rights.
  • Business Transfers: As our company grows and changes, we may buy or sell assets, subsidiaries or business units. Customer information is generally part of these business transfers.
  • Aggregate or De-Identified Data: We may use and disclose aggregate or de-identified data for any purpose. This data does not identify specific individuals.
  • With Your Consent: We may share your personal information for any purpose disclosed to you with your consent.

How Do We Protect Your Data?

We utilize administrative, technical, and physical safeguards to help protect the security and integrity of the information we collect. This includes:

  • Encryption of sensitive data in transit and at rest
  • Restricting access to personal information only for authorized employees
  • Network security controls like firewalls, intrusion detection, and penetration testing

While we strive to protect your personal information, no security controls can fully eliminate all risks. We cannot guarantee the security of our systems 100%. However, we regularly monitor our systems and continue to enhance our security controls as new technologies become available.

What Choices Do You Have Regarding Your Information?

  • You may opt-out of promotional emails by following the unsubscribe instructions in the email. Even after you opt-out, you may still receive transactional and relationship messages from us.
  • You may request access to the specific pieces of personal information we have about you and request corrections if you believe it is inaccurate.
  • In certain cases, you may ask us to restrict our processing of your information or delete your information. We will fulfill these requests unless we need to keep the data for legal compliance or legitimate business purposes.
  • Where we are processing your information based on consent, you may withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before you withdrew it.
  • You have the right to lodge a complaint with your local data protection authority if you believe we have violated any data protection laws while processing your personal information.

International Data Transfers

Artudatech® Bike, Electric Scooter operates globally, which means your personal information may be stored and processed in countries outside of where you reside. We take steps to ensure that data recipients in these countries have adequate safeguards in place to protect your information according to applicable data protection laws.

Retention of Personal Information

We retain personal information as long as required to fulfill the purposes for which it was collected, including satisfying legal requirements, resolving disputes, protecting assets, and enforcing our agreements.

Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to collect information about your browsing habits. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements.

You can disable cookies in your browser settings, but the website may not function properly without them. Certain tracking technologies are essential for features like shopping carts to work properly.

Online Advertising and Social Media

We may use online advertising services like Google Ads or Facebook Ads to deliver more relevant promotional content to you. These services use cookies, web beacons, and similar technologies to collect information about your use of our website and other websites. They collect data on the performance of ad campaigns and enable advanced campaign reporting functionality.

We may also maintain presence and interact with users on third-party social media sites like Facebook, Twitter, Instagram, YouTube, and others. Any content or information you share with us through social media will be governed by their privacy policies.

External Links

Our website may contain links to third-party websites that we do not own or operate. We are not responsible for the privacy practices of these sites. Please be aware that the terms of this Privacy Policy do not apply when you click on an external site link. We encourage you to read the privacy policies on all linked sites.

California Resident Rights

If you are a California resident, you have the right to request certain information under the California Consumer Privacy Act (CCPA) about our data collection, use, and sharing practices during the past 12 months. Specifically, you may request:

  • The categories of personal information we have collected about you
  • The categories of sources from which we collected the personal information
  • The business purposes for collecting the personal information
  • The categories of third parties with whom we have shared the information
  • The specific pieces of personal information we have collected about you

To submit a request, please contact us using the information provided in the “How to Contact Us” section below.

Children’s Privacy

Our website is not directed at children under the age of 13. We do not intentionally collect personal information from children under 13 without parental consent. If you are the parent of a child under 13 and believe they have provided us with information without your consent, please contact us using the information provided below so we can take appropriate action.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as our information practices evolve. If we make any material changes, we will notify you by email or by posting a notice on our website prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.

How to Contact Us

If you have any questions about this Privacy Policy or our data collection practices, please contact us:

By Email: [email protected]

By Phone: +1 (888) 888-8888

Conclusion

Protecting your privacy is important to us. This Privacy Policy explains how we handle your personal information and our efforts to respect your privacy. If you have any questions or concerns, please contact us anytime. We appreciate you taking the time to understand our privacy practices.